Shipping Policy

At Mooriva, we’re committed to getting your order to you quickly and safely.

🚚 Fast Delivery

We deliver orders across Morocco within 1–3 business days.

• Order processing: 1 business day

• Delivery: 1–2 business days

• Maximum delivery time: 3 business days

Once your order is confirmed, our team prepares it for shipment and hands it over to our delivery partner as quickly as possible.

📦 Shipping Fees

Shipping fees are calculated and displayed at checkout before you confirm your order.

💵 Cash on Delivery

Cash on Delivery (COD) is available for eligible orders in Morocco. You can pay when your package arrives.

📍 Delivery Information

Please make sure your name, phone number, city, and address are correct when placing your order. Incorrect or incomplete information may cause delivery delays.

Our delivery partner may contact you by phone to arrange the delivery.

⚠️ Delivery Issues

If your order has not arrived within the expected 1–3 business days, please contact us and our team will help you track your package.

If you receive a damaged or incorrect item, contact us as soon as possible with photos of the package and product so we can assist you.

🤍 Mooriva

We appreciate your trust in Mooriva and work hard to make every order simple, fast, and reliable.